EVENTS

Press Contact

SUFE News Center

Tel: +86(21) 65904893

Address:No.777 Guoding Road, Yangpu District, Shanghai, P.R.China

Service with Emoticons: How Customers Interpret Service Employees’ Use of Emoticons in Online Service Encounters

2017-09-11设置

Hosting Department:School of International Business Administration

Theme:Service with Emoticons: How Customers Interpret Service Employees' Use of Emoticons in Online Service Encounters

Speaker:Xueni Li   The Hong Kong Polytechnic University   Doctor

Date&Time:September 12th,2017   15:00--16:30

Venue:Room 114,School of International Business Administration